Terms of Service
Last updated: January 27, 2026
Please read these Terms of Service ("Terms") carefully before using ProjIntel.ai ("Service") operated by ProjIntel.ai ("us", "we", or "our"). By accessing or using our Service, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing and using ProjIntel.ai, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
ProjIntel.ai is an AI-powered project intelligence platform that provides:
- Codebase indexing and semantic search capabilities
- AI-powered chat interface for project knowledge queries
- Integration with JIRA and other project management tools
- Documentation management and processing
- Project history tracking and analysis
3. User Accounts and Registration
To access certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and update your account information to keep it accurate
- Maintain the security of your account credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Subscription and Billing
Our Service is offered on a subscription basis. By subscribing, you agree to:
- Pay all fees associated with your chosen subscription plan
- Allow automatic renewal of your subscription unless you cancel before the end of the current billing period
- Receive at least 30 days notice of any price changes that apply to existing subscribers
Payments for ProjIntel.ai are processed by our secure Payment Provider, which acts as our merchant of record and handles billing, invoicing, and refunds on our behalf.
In line with applicable law, you may have the right to cancel your initial purchase and receive a full refund within 14 days of completing your purchase, without providing a reason. For more details, please see our Refund Policy and our payment provider's terms.
5. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Transmit any malicious code, viruses, or harmful data
- Attempt to gain unauthorized access to the Service or related systems
- Reverse engineer, decompile, or disassemble any part of the Service
- Use the Service to process or store illegal content
- Interfere with or disrupt the Service or servers connected to the Service
6. Intellectual Property
The Service and its original content, features, and functionality are owned by ProjIntel.ai and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you upload to the Service. By uploading content, you grant ProjIntel.ai a worldwide, non-exclusive, royalty-free license to use, store, and process your content solely for the purpose of providing the Service to you.
7. Data Privacy and Security
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Service Availability
We strive to maintain high availability of the Service but do not guarantee uninterrupted, secure, or error-free operation. The Service may be temporarily unavailable due to:
- Scheduled maintenance and updates
- Unforeseen technical issues
- Force majeure events
- Third-party service dependencies
9. Limitation of Liability
To the maximum extent permitted by law, ProjIntel.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
10. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
You may cancel your subscription at any time through your account settings. Upon termination, your right to use the Service will immediately cease.
11. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ProjIntel.ai operates, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms, please contact us at:
Email: Email protected
Support Email: Email protected
Website: Contact Us